Privacy Policy

Watch Winders Canada ("we", "us", "our") is operated by Watchfinder Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you visit watchwinderscanada.com or place an order with us.

Information We Collect

When you contact us or place an order, we collect: name, email address, phone number, shipping address, billing details, and any messages you send us. We also collect basic analytics data (pages visited, device type) to improve the site.

How We Use Your Information

• To process and fulfill your order, including forwarding shipping details to our supplier or the brand's authorized distributor.
• To communicate with you about your order, quote, or enquiry.
• To respond to support requests and provide after-sales service.
• To comply with Canadian legal and tax obligations.

Sharing With Third Parties

Because we ship directly from our brand suppliers (dropship model), your name, shipping address, and order details are shared with the relevant supplier and shipping carrier solely to fulfill your order. We do not sell or rent your personal information to anyone.

Payment Information

Payment is processed by our payment provider on secure, PCI-compliant infrastructure. We do not store full credit card numbers on our servers.

Cookies

We use essential cookies to keep your cart working and optional analytics cookies to understand site usage. You can disable cookies in your browser.

Your Rights (PIPEDA)

Under Canadian privacy law (PIPEDA), you may request access to, correction of, or deletion of your personal information held by us. Contact sales@watchfinder.ca.

Contact

Watchfinder Canada — sales@watchfinder.ca